Your instruments are as important to us as they are to you. Integra® Miltex® offers an instrument repair, restoration, and customization service including color coding, personalized etching and ebonizing. Our expertise and convenient services are rendered by qualified, trained technicians with over 50 years of experience.
When you are ready to obtain a Return Material Authorization (RMA) for the repair service, please follow our simple Instrument Service and Repair Instructions.
Please see below for further information on our repair service and warranty.
Please follow our simple Instrument Service and Repair Instructions to ensure all repairs are processed correctly and in a timely manner.
Repairs should be sent to:
Integra York PA, Inc
589 Davies Drive
York, PA 17402
RMA # ________
Instruments and products repaired by the Integra Miltex Instrument Repair Service are guaranteed to be free from defects in material and workmanship for 90 days when used for their intended surgical or dental purpose. Any Integra Miltex repair that proves defective in workmanship or material within this 90 day period will either be repaired again or replaced, at Integra Miltex's discretion, without charge. Instruments must be cleaned and sterilized prior to returning to Integra Miltex for repair.
This warranty is void for Integra Miltex instruments and products serviced by any person or facility other than the Integra Miltex Instrument Repair Services.
Warranties are not valid for Integra Miltex instruments and products that prove defective as a result of improper care and cleaning or misuse. Instruments or products that are damaged in fire, flood or other acts of disasters are also excluded from warranty.
Availability of these products might vary from a given country or region to another, as a result of specific local regulatory approval or clearance requirements for sale in such country or region.