An Unwavering Commitment to Quality

"When you use our products, you should feel assured that you can trust them to perform as expected," she said. "Quality means consistently delivering safe and effective products for our patients and customers."

That commitment to quality extends beyond colleagues who have ‘quality’ in their job titles. As Stacie sees it, everyone at Integra plays a role in helping ensure products meet the standards patients and healthcare providers rely on every day.

To deliver on this commitment, our teams are focused on continuously improving our quality processes. Stacie shared an example of how her team innovated documentation improvements to drive efficiency while continuing to uphold quality standards.

Products manufactured in our facilities are accompanied by a job traveler, which is a log that records key activities and documents that the product was built according to approved procedures and specifications.

These critical documents are one of the tools used to ensure each product is held to the highest quality standards. To simplify the use of the job traveler, Stacie’s team updated the instructions and consolidated entry fields, reducing opportunities for error. This proactive approach to process improvement is an example of the commitment we are making to Live Quality.

Stacie explained, “When reviews and quality checks move smoothly, product flows more efficiently through the system. Ultimately, that helps ensure products are available when customers need them."

For Stacie, quality is about more than meeting requirements. It's about delivering for the patients and customers who depend on Integra products every day.